OTTO Work Force places candidates at Jumbo Nieuwegein with assessments from The Selection Lab

The hiring process for supermarkets is complex, with many factors at play. Using data from our applicant assessment software, we follow the characteristics that distinguish the above-average performing employees who are hired from those who are not. The candidates in our sample complete an online assessment, after which their candidate profile is shared with OTTO Work Force. This objective assessment eliminates any recruiter bias that might otherwise influence the hiring decision.

‍

Findings

Competency indicators:

Data indicates that proactivity and self-control are strong predictors of success. Employees with above-average performance score 6% higher in proactivity, taking initiative without waiting for instructions—vital in a fast-paced work environment. These proactive individuals often identify problems early and propose solutions, while also seizing opportunities that others might miss. Furthermore, they score 10% higher in self-control, highlighting their ability to maintain focus and discipline amidst distractions. High self-control allows them to regulate emotions, remain calm under pressure, and persist toward their goals, making them more reliable and effective at work.

‍

Culture:

Cultural preferences are also key to success. Above-average employees favor a performance-oriented culture (+10%), driving them to meet goals and deliver better results. This culture motivates employees to give their best and rewards achievements, boosting both productivity and job satisfaction. Additionally, they prioritize professional growth (+6%), actively seeking opportunities to develop new skills and adapt. This focus on learning not only aids personal development but also supports organizational growth and innovation. By promoting continuous learning, companies can foster a culture of improvement.